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Our Guarantee

Our Customer Service Commitment to you


Our website is designed for ease of use, a great selection of products, and competitive prices. But our strength is our business ethics with regard to making the right decisions for our customers all the time.

  • We'll pay the shipping if the mistake is ours.
  • The shipping will still be covered if the factory makes mistakes.
  • If the parts are not immediately available, we'll provide you with options to help you.
  • While troubleshooting your machine, if the part we send you does not fix the issue, there will not be a restocking fee most of the time.

We run our business just like yours... working hard to meet our customer's expectations!

CNCPros has no affiliation with Fadal Engineering or any of their related companies.